Business & Management
Business Administrator
Business Administrators possess a number of highly transferable set of skills, knowledge and behaviours that can be applied to a number of sectors.
Customer Services Specialist
A Customer Service Specialists main role is to provide professional customer support within all sectors and organisations.
Operations / Departmental Manager
An Operations/Departmental Manager is someone who manages teams and/or projects, and achieving operational or departmental goals and objectives.
Customer Service Practitioner
The role of a customer service practitioner is to deliver high quality products and services to the customers of their organisation.
Team Leader / Supervisor
A team leader / supervisor is a first line management role, with operational/project responsibilities or responsibility for managing a team to deliver a clearly defined outcome.
Procurement and Supply Assistant
This occupation is found in all organisations where goods and/or services need to be sourced and purchased in line with national or international procurement laws, or internal governance processes.
Improvement Leader
Improvement Leaders are responsible for developing improvement strategy, providing leadership in improvement for the business and for coaching and supporting Improvement Specialists in advanced analysis.
Education, Children & Young People
Early Years Educator
Early Years Educators, are highly trained professionals who play a vital role in the development and learning of young children.
Children, Young People and Families Practitioner
As a practitioner you will be working with children, young people and families, including carers, to achieve positive and sustainable change in their lives.
Children, Young People and Families Manager
As a Children, Young People and Family Manager you will ensure direction, alignment and commitment within your own practice, your team(s), your organisation and across partnerships to help children, young people and families aspire to do their best and achieve sustainable change.
Learning and Skills Teacher
The Learning and Skills Teacher (LST) is ‘dual-professional’, having first achieved competence in a vocational or subject specialism and then subsequently trained as a teacher.
Teaching Assistant
Teaching Assistants work in Primary, Special and Secondary education across all age ranges encompassing special educational needs and emotional vulnerabilities.
Early Years Practitioner
This occupation is found in a range of private and public settings including; full day care, children’s centres, pre-schools, reception classes, playgroups, nursery schools, home based provision, hospitals, social care settings, out of school environments and local authority provision to deliver the Early Years Foundation Stage (EYFS) requirements set by government for the learning, development and care of children from birth to 5 in both indoor and outdoor environments.
Engineering
Engineering Operative
Engineering Operatives are predominantly involved in engineering operations which are key to the success of the Manufacturing and Engineering sector, allowing employers to grow their business while developing a workforce with the relevant skills and knowledge to enhance and sustain the sector.
Maintenance & Operations Engineering Technician
Maintenance & Operations Engineering Technicians covers 7 roles: Electrical Technicians; Mechanical Technicians; Control & Instrumentation Technicians; Wind Turbine Technicians Electrical System and Process Control Technicians; Electromechanical Technicians and Plant Operations Technicians.
Engineering Technician
Engineering Technicians take responsibility for the quality and accuracy of the work they undertake within the limits of their personal authority.
Metal Fabricator
This occupation is found in the advanced manufacturing engineering and engineering construction sectors.
Health Care & Health Science
Adult Care Worker
Adult Care Workers are the frontline staff who help adults with care and support needs to achieve their personal goals and live as independently and safely as possible, enabling them to have control and choice in their lives.
Lead Adult Care Worker
Lead Adult Care Workers are the frontline staff who help adults with care and support needs to achieve their personal goals and live as independently and safely as possible, enabling them to have control and choice in their lives.
Lead Practitioner in Adult Care
The Lead Practitioner in Adult Care will guide and inspire team members to make positive differences to someone’s life when they are faced with physical, practical, social, emotional, psychological or intellectual challenges.
Leader in Adult Care
A Leader in Adult Care has responsibility for managing community or residential based services. This role has a large element of leadership, whether with other care workers and networks or in leading the service itself.
Manufacturing & Food Manufacturing
Food and Drink Process Operator
Food and Drink Process Operators work in one of the largest, most dynamic and fastest growing sectors of industry.
Packhouse Line Leader
The Packhouse Line Leader is a key supervisory role, helping the company operate efficiently.
Furniture Manufacturer
Furniture Manufacturers must be dexterous, have a good work ethic and able to demonstrate their ability to work individually and as part of a team.
Lean Manufacturing Operative
A Lean Manufacturing Operative will be expected to carry out their work safely and meet the exacting quality standards demanded in a fast paced and efficient processing environment and develop into a multi-skilled operator through process ownership.
Prosthetic and Orthotic Technician
Prosthetic and Orthotic Technicians use the specification/ prescription provided to make devices that aid movement, correct deformity and relieve discomfort for adults and children.
Food and Drink Technical Operator
This occupation is found in the food and drink manufacturing sector.
Companies are in the main large. They may produce one type of food and drink product or a range of products. Products may include biscuits, cakes, confectionary, fresh fruit, ready-to-eat and ready-to cook food, sandwiches, salads, soft drinks, and wraps.
Transport and Logistics
Port Operative
Port Operatives have key roles in enabling businesses to deliver on time and safely.
Supply Chain Warehouse Operative
Warehouse Operatives work in a variety of warehouse environments.
Supply Chain Operator
This is an entry-level apprenticeship which provides the foundation knowledge skills & experience for the role of Supply Chain Operator within occupational areas in the Supply Chain industry.
Digital Skills
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© Springfield Training 2025
Terms & Conditions of Business
Upon agreement of course provision and delivery date(s) being confirmed, the client's confirmed booking will be honoured by Springfield Training Ltd subject to the following conditions:
Terms of business - Purchase Orders
Where the client's business or organisation has a formal system of purchase ordering in place, clients are respectfully requested to ensure that Springfield Training Limited is supplied with a purchase order number and named client contact person to deal with in connection with the account, in advance of training delivery.
Terms of business - Payment (general)
Payment for training courses delivered by Springfield Training Limited is requested not later than 30 days from the date of delivery (this will also be the date of the invoice) Invoices can be issued to clients either electronically or hard copy, or both, based upon the clients preference being explicitly communicated to Springfield Training Limited
Springfield Training Limited respectfully prefers payment to be made electronically by Bank Transfer, but will also accept payment in the form of cheques, and this information plus details of our business bank account is specified within our invoices.
If, for whatever reason, our terms and conditions of payment are dissimilar to the client's terms and conditions, this must be explicitly communicated in advance of training delivery to Mr Noel Johnson, Managing Director.
Terms of business - Payment (Short, one day accredited courses)
Payment for these courses falls due in advance of the course delivery date as the payment secures the booking.
Terms of business - Payment (Nationally Accredited Qualifications)
Payment for these courses falls due within 30 days after commencement of the course and will be invoiced on the first session date of the programme.
Transfer, postponement or reallocation of Course Date(s)
Springfield Training Limited understands and acknowledges that clients may sometimes have to adjust plans for training delivery dates in line with the exigencies of the client's business, organisation and people, requiring a postponement of a confirmed course date to a later date.
In this case, clients are respectfully requested to contact Springfield Training Limited as early as is possible and practicable to facilitate an effective reallocation of course delivery dates.
All date transfers will incur a charge of 33% of the agreed and confirmed course value which will be invoiced as an administration charge but deducted from the delivery invoice related to the reallocated course date. If however, the reallocated course date is in turn cancelled, the administration charge will be retained by Springfield Training Limited plus cancellation charges in line with our cancellation policy below.
All disbursements* which have been paid in good faith by Springfield Training Limited in connection with a postponed course will be required to be repaid unless they can be reasonably recovered, reimbursed or transferred.
* Disbursements may include (but not limited to - and of course, only where they apply) Awarding Organisation registration & certification fees, travel booking fees, warrants, tickets and hotel accommodation.
Cancellation Policy
Cancellation of confirmed bookings will be subject to the following:
All cancellations of a confirmed booking by the client will incur a £50.00 cancellation charge per course date, as the date(s) offered to and agreed by the client and Springfield Training Limited will have been blocked out as unavailable to other clients.
If the client gives less than 5 working days notice of cancellation - The client will be charged 50% of the course fee.
If the client gives less than 24 hours notice of cancellation - The client will be charged 100% of the course fee.
All disbursements* which have been paid in good faith by Springfield Training Limited in connection with a cancelled course will be required to be repaid by the client unless they can be reasonably recovered or reimbursed.
If, in exceptional circumstances, Springfield Training Limited has to cancel, postpone or reallocate a course date, (for example due to trainer sickness) then any client monies received will be immediately returned to the client. The Managing Director may also, at his discretion, discuss and agree a fee discount with the client as some measure of recompense to the client for any inconvenience caused.
Slavery and Human Trafficking Statement of Principles
Springfield Training strictly prohibits the use of modern slavery and human trafficking in our operations and supply chain. Section 54 of the Modern Slavery Act 2015 requires certain organisations to develop a slavery and human trafficking statement each year. Our statement sets out what steps our organisation has taken to ensure modern slavery is not taking place.
We have and will continue to be committed to implementing systems and controls aimed at ensuring that modern slavery is not taking place anywhere within our organisation or in any of our supply chains. We expect that our suppliers will hold their own suppliers to the same high standards.
Modern slavery is a term used to encompass slavery, servitude, forced and compulsory labour, bonded and child labour and human trafficking. Human trafficking is where a person arranges or facilitates the travel of another person with a view to that person being exploited. Modern slavery is a crime and a violation of fundamental human rights.
We shall be a company that expects everyone working with us or on our behalf to support and uphold the following measures to safeguard against modern slavery:
We have a zero-tolerance approach to modern slavery in our organisation and our supply chains. The prevention, detection and reporting of modern slavery in any part of our organisation or supply chain is the responsibility of all those working for us or on our behalf. Workers must not engage in, facilitate or fail to report any activity that might lead to, or suggest, a breach of this policy. We are committed to engaging with our stakeholders and suppliers to address the risk of modern slavery in our operations and supply chain. As part of our ongoing risk assessment and due diligence process we will consider whether circumstances warrant us carrying out audits of suppliers for their compliance with our Code of Conduct. If we find that other individuals or organisations working on our behalf have breached our fundamental principles, we will ensure that we take appropriate action. This may range from considering the possibility of breaches being remediated and whether that might represent the best outcome for those individuals impacted by the breach to terminating such relationship.
Noel Johnson
Managing Director
© Springfield Training Limited 2025
© Springfield Training 2025
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